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Customer Reviews.

sales

5

We went to our local mini dealer who were not responsive to the cash/specification we wanted.for the first time ever we went through Carwow to Jct600 in Bradford .price,customer service,delivery,specification and all round help was excellent.

09 February 2018

sales

5

I have had no issues and am pleased with the level of service.

07 February 2018

sales

5

They kept me informed of progress. Everything was stress free and organised with enthusiasm and by knowledgeable, helpful staff who are clearly passionate about their product.

30 January 2018

service

5

I’ve visited the service centre twice and the service is exceptional. Paul is very courteous never patronising and extremely helpful taking the time to explain everything and ensure you have arrangements for getting to and from the showroom.

29 January 2018

service

5

All staff very professional and I was kept informed of the progress and cost for the work carried out.

25 January 2018

service

5

My car was also washed and valetted

24 January 2018

service

5

Car always ready on time. All work fully explained. Car even gets a wash and clean.

16 January 2018

service

5

Helpful

14 January 2018

service

5

Staff is very friendly and helpful. take the time to explain what has been done to your car and what has been checked you drive away feeling safe and that is important to all of us

12 January 2018

service

5

My car was collected and returned when they said it would be. I was kept fully informed with any issues with the car and the follow up required on the gear box was dealt with in a timely manner.

12 January 2018

service

5

GOOD SERVICE

10 January 2018

service

5

Friendly efficient

09 January 2018

service

5

People always want and need good service,it helps us and you,you get repeat customers and we feel wanted and welcomed. My car was picked up and brought back to me,what more can i ask for? Nothing,it was cleaned inside and out.

08 January 2018

sales

5

Kept promises even when Rhia was off, I had a phone call from the manager to confirm that my car would be ready to be picked up on a certain day and the promise was kept. I am 100% satisfied with the service I received.

08 January 2018

sales

5

kept informed all the way

05 January 2018

service

5

Nothing else to say but excellent service

04 January 2018

service

5

The staff at jct600 have always been very helpful, calling to notify when the car is ready for a service and keeping you updated throughout the service.

04 January 2018

service

5

The customer service was excellent and the service was completed quickly.

04 January 2018

service

5

First class in all aspects of booking in, diagnosing service from key? and collecting car following work.

04 January 2018

sales

5

Full attention given

02 January 2018

sales

5

Very prompt service. And swift handover of new vehicle. This was at my request as I was on a tight schedule. If I had needed more time to explain things I am sure it would have been available

02 January 2018

service

3

I was asked to call the service department whilst my car was in. I made 2 calls neither of which were returned until much later in the day. I understand the person dealing with my car was at a meeting but surely someone else should have picked up.

28 December 2017

service

5

All was good, I waited whilst service was completed, chocolate was great

23 December 2017

service

4

Whenever I ring and ask for a courtesy car there is never one available!

23 December 2017

service

5

no p;roblems encountered

21 December 2017

service

5

No problem

14 December 2017

sales

5

I really enjoyed my experience.

12 December 2017

service

4.5

The car was off the road for a long time BUT the staff made every effort to sort the issues involved and so redeemed themselves

12 December 2017

service

5

The young lady could answer every ? I asked and was very polite

06 December 2017

sales

5

They made the whole experience all about me and the atmosphere the staff created made picking up my car even more exciting.

05 December 2017

sales

5

Everything was perfect couldn’t fault a thing

05 December 2017

service

5

Very helpful, friendly staff, gave me option & time to wait with car whilst serviced. Whilst booking know dealing with staff at the dealership not given run around by dealing with call centres some other dealerships favour mentioning no names!

05 December 2017

sales

5

Sarah Rodgers at Bradford Mini gave us first class service throughout. She was a pleasure to deal with, very efficient, knowledgeable and competent. These qualities were combined with a friendly and welcoming approach.

05 December 2017

service

5

No complaints!

05 December 2017

service

5

Made things as easy as possible for me

05 December 2017

service

5

Great service by all and car repaired quickly

03 December 2017

sales

4

I was informed at what stage in production the Mini was.

01 December 2017

service

5

As above, it was an easy process from start to finish. With kind, helpful staff to a beautiful show room!

29 November 2017

service

5

Great personal service

28 November 2017

sales

5

They were very co-operative and kept me updated every step of the way

24 November 2017

service

4

Good service

23 November 2017

service

3

I did feel that the sales team trying to sell me a new mini (after I’ve only owned mine 6 months) was a bit much.Then ALL my settings were changed.Mood/interior , navigation, phone numbers, auto lights, I felt lost afterwards. Still not right!