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Customer Reviews.

sales

5

Never felt let down

11 October 2017

service

5

On the date of the service I was kept up to date with the progress and the report supplied was excellent.

11 October 2017

sales

5

Helpful staff, pleasant showroom, car delivered at my convience, overall an excellent experience

10 October 2017

sales

5

It was all processed quickly and efficiently.

10 October 2017

sales

5

Great experience very professional.

10 October 2017

sales

5

No problems experienced

08 October 2017

service

5

Easy to book in services. I like that they have the collect and return service meaning I don’t even have to take my car into the garage. I had a few issues shortly after buying my car with the paint protection and they listened to my complaints.

07 October 2017

sales

5

the service we got was brilliant from start to finish most helpful.

06 October 2017

service

5

Custom comes first.

05 October 2017

sales

5

Excellent service & not pushy.

05 October 2017

sales

5

Mini center informed every bit of the way what stage my mini was at overall it was a good experience

04 October 2017

service

5

Couldn’t have been more courteous and helpful - great communication.

03 October 2017

service

5

Good staff knowledge kept me informed

30 September 2017

service

5

Efficient

28 September 2017

service

5

Excellant service provided

28 September 2017

service

5

Car needed to go in, engineer said it would be a couple of days and it was

27 September 2017

sales

5

Never had to chase them had regular updates throughout purchase

27 September 2017

service

5

Excellent as always

26 September 2017

sales

2

I requested on visit a mini with black roof and mirror caps. The option was not placed on the order and I did not notice the omission. The car was delivered without the option which was a must for my spec. i.e. matching the JCW black wheels.

26 September 2017

service

4

Very satisfied

26 September 2017

sales

5

Every thing explained. Follow up phone calls to confirm all was ok

26 September 2017

sales

5

your sales man is very helpful

25 September 2017

service

5

Exceptional service as always from team mini at JCT600

20 September 2017

service

5

No problems

19 September 2017

sales

5

I found the process quite simple and the sales people weren't too pushy. I did feel that I did most of the chasing up and would have liked a few more updates but overall everyone was very helpful and when I rang I always got the information I needed.

19 September 2017

sales

3

We were not told what documents we were supposed to bring with us to the handover. This led to us having to get a settlement figure for our part exchange car on a Sunday.... Which we couldn't get so we had to sort it out later.

19 September 2017

service

5

Very helpful, friendly, efficient & thorough.

18 September 2017

service

2.5

Wrong loan car so had to return it. Told mine was fixed then wasn't.

16 September 2017

service

5

Discussed and agreed work ahead of completion and done to a good standard - car returned nice and clean too

15 September 2017

sales

5

A very professional and exciting experience - with excellent explanation about the features of the car, all questions answered and the invitation to contact at any time in the future with any questions - however small.

14 September 2017

service

5

Good service !

14 September 2017

sales

4

The sales representative was very attentive and had great passion for his work and product. Obviously imperative.Other members of the team were equally pleasant to deal with.I would highly recommend this MINI centre.

05 September 2017

service

5

No problems. Super customer service.

05 September 2017

service

5

Everything was done quickly and efficiently and I was kept informed all the way through

01 September 2017

service

5

Kept informed re waiting times and direct feedback following car check up.

30 August 2017

service

3

Ref above

29 August 2017

service

5

Becky was great. She ordered me a taxi to get me to work. Car was ready on time.

27 August 2017

service

3

Would have been great if I'd been able to have the collect and deliver service from home but they didn't have an early enough date available when I booked.

25 August 2017

service

4

Very helpful and friendly. Disappointed that wheel lock nut was missing and no key rings. It is being sorted

23 August 2017

service

5

Attentive service personnel and car is always returned washed. The technicians seem to know what they are doing and are good at reporting back.

21 August 2017

service

3

Very satisfied with the MOT part and the telephone call and the pick up of my car. However was VERY disappointed with the cleanliness of the car on return.

15 August 2017

sales

5

Aaron was very helpful and always on hand to answer my questions throughout the process

14 August 2017

service

5

As above

13 August 2017

service

4

Had service but faulty part fitted unknown to JCT. Emergency mini came out straight away & car collected & delivered to garage. Car was repaired & available the next day. Becky gave me a weekend bag as a gesture of good will which was much appreciate

12 August 2017

sales

5

Jack and Deb lovely sales people

11 August 2017

sales

5

Easy service

10 August 2017

service

5

fit me straight in for repair

09 August 2017

sales

1

Totally different experience to what we had 18 months ago , from the purchase to picking up the car . The car at the moment is at the garage due to the damage which was done 5 days after purchase by the garage team!!!!!

08 August 2017

service

4

because it was

07 August 2017

service

5

Was very satisfied, only thing I would suggest would be that the loan car had more petrol in as I was worrying it would run out on my way home!